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RETURNS CAN BE MADE WITHIN 30 DAYS OF ITEM(S) RECEIPT- INVENTORY WILLING. POSTAGE FEES WILL BE DEDUCTED FROM STORE CREDIT.

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ITEMS CAN BE RETURNED FOR STORE CREDIT ONLY

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IF YOU RECEIVED A DEFECTIVE/DAMAGED ITEM(S), WE WILL PROVIDE YOU WITH A PREPAID RETURN LABEL TO SEND THE MERCHANDISE BACK TO US. SHOULD YOU RUN INTO THIS ISSUE PLEASE EMAIL US AT INFO@VONRUZ.COM SO THAT WE CAN FURTHER ASSIST YOU.

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ANY SIGNS OF WEAR OR DAMAGE WILL LEAD TO THE RETURN REQUEST BEING DENIED. 

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ALL RETURNS MUST BE SUBMITTED THROUGH OUR ONLINE RETURNS SYSTEM IN ORDER TO BE PROCESSED. 

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AFTER YOUR RETURN IS APPROVED YOU WILL RECEIVE A PREPAID RETURN LABEL VIA EMAIL.

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THE FOLLOWING ARE EXCEPTIONS TO OUR RETURN POLICY:

• SAMPLE SALE ITEMS ARE FINAL SALE AND CANNOT BE RETURNED

• RETURNED ITEMS MUST HAVE NO WEAR AND TEAR

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PLEASE EMAIL INFO@VONRUZ.COM WITH ANY QUESTIONS.

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